Privacy & cookies
Essence Decoeur values the privacy, confidentiality, and security of your personal information. This privacy policy is designed to provide clear, transparent, and comprehensive information about how we handle the personal data you share with us or that is collected when you browse our website. It also explains how this data may be shared with third parties, as well as your rights and options for managing your information and protecting your privacy.
Essence Decoeur, a company established under the laws of the United Arab Emirates, with its registered office at Dubai, UAE, acts as the data controller for the personal data collected via the website, in-store, or through other platforms, in accordance with applicable data protection laws, including Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).
We are committed to protecting the privacy of all our users and customers and aim to maintain the highest standards in the collection, storage, and use of your information. We do not sell, rent, or share your personal data without your explicit consent.
Service-Related Announcements
In the rare event of system maintenance or service disruptions, we may send you service-related notifications that are not promotional in nature. These communications are essential and cannot be unsubscribed from unless your account is closed.
Customer Support
We use your personal information to respond to inquiries, provide support, send transactional emails, and maintain your account. Communication may be conducted via email, phone, or other necessary means.
Cookies and Tracking Technologies
We use cookies, log files, and tracking technologies to gather analytics, store user preferences, and deliver tailored content. This data helps us improve site performance and enhance your shopping experience.
Address Validation and Security
To prevent fraud, we may use third-party tools to verify your billing and shipping addresses during payment processing. All sensitive information is encrypted and securely processed.
Disclosure of Information
We may disclose your information if required by law, legal process, or to protect our legal rights. We will not share your personal data with third parties for marketing purposes without your consent.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your Rights and Choices
You have the right to access, correct, or delete your personal information. You may also object to or restrict certain types of data processing. For any data privacy-related inquiries, please contact us at:
essencedecoeurdigital@gmail.com
Choice/Opt-Out
If you no longer wish to receive marketing communications from us, please follow the unsubscribe instructions in the communication or email us directly.